Privacy Policy

Last updated: August 2, 2026

SDcom FZCO (“we,” “us,” “our,” “Company”), operator of ifixdump.com, respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website and services.

1. Who We Are

SDcom FZCO, United Arab Emirates. Contact: info@ifixdump.com | +971 00 000 0000 | ifixdump.com

2. Information We Collect

We may collect: contact details (name, email, phone, Telegram/WhatsApp username); order and payment information (processed via third-party payment providers — we do not store full card details); vehicle-related technical files you upload for processing (e.g., dumps from instrument clusters, ECUs, or other control units), which may contain VIN, mileage values, and other technical data; correspondence you send us; and standard technical data (IP address, browser type, device information) collected automatically via our website.

3. How We Use Your Information

We use your data to: provide and deliver the requested file-editing service; process payments; communicate with you about your order; verify eligibility to receive a service and prevent fraudulent or malicious use; comply with legal obligations; and improve our website and services.

4. Legal Basis for Processing

We process personal data on the basis of contract performance (fulfilling your order), legitimate interest (fraud prevention, service improvement), and legal compliance.

5.Vehicle Files and Technical Data

Files you submit are used solely to perform the requested correction. We do not use, sell, or share your vehicle files for any purpose other than delivering your order, except where required by law (see Section 8).

6. Data Retention

We retain order data and files for as long as necessary to provide the service, resolve disputes, and meet legal or accounting requirements, after which they are deleted or anonymized.

7. Data Sharing

We do not sell personal data. We may share data with payment processors, messaging platforms (Telegram/WhatsApp, used solely to deliver files at your request), and authorities where required by law.

8. International Transfers

As we serve clients worldwide, your data may be processed outside your home country. We take reasonable steps to ensure it is handled securely and in line with this Policy.

9.Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing. To exercise these rights, contact info@ifixdump.com.

10.Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No method of transmission is 100% secure.

11. Cookies

Our website may use cookies for basic functionality and analytics. You can control cookies through your browser settings.

12. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date reflects the most recent revision.

13.Contact

Questions about this Privacy Policy: info@ifixdump.com